Returns & Exchanges
At Lockin, we stand by the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your device is not the perfect fit, we provide a streamlined process for returns and technical exchanges.
Initiate Request
Visit our online returns portal and enter your order number and email address to start the process.
Package Your Device
Securely pack the item in its original packaging, including all cables, manuals, and accessories to ensure a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Refund
Once our technicians inspect the device, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing